AllChinaBuy Refund Policy: Step-by-Step Guide for Order Cancellations & Withdrawals
Wondering "Does AllChinaBuy offer refund protection" or "how to get your money back" from canceled orders? This definitive guide breaks down the platform's refund guarantee, processing timeline, and withdrawal methods (including PayPal and original payment reversals).
AllChinaBuy's Refund Guarantee Explained
AllChinaBuy provides refunds for unshipped orders, failed deliveries, and defective items
How to Request a Refund: 3-Step Process
- Go to Order History
- Choose reason (Quality Issues/Wrong Item/Unwanted Purchase)
- Upload evidence (photos/videos) for defective items
Note: Refunds typically reflect within 10 business days for credit cards (21 days for bank transfers).
Withdrawing Balance: PayPal & Original Payment Options
AllChinaBuy supports multiple withdrawal methods for refunds:
| Method | Processing Time | Fees |
|---|---|---|
| Original Payment Card | 5-10 days | Free |
| PayPal | 3-5 days | 2.9% + $0.30 |
| Store Credit | Instant | Free |
Pro Tip:
FAQ: "Can I Get My Money Back?" Key Questions
What if my refund isn't processed within 15 days?
Contact AllChinaBuy support with your RMA number for escalation. Delays often occur with bank holidays or documentation errors.
Do buyers pay return shipping costs?
Only for non-defective returns. The platform covers shipping for damaged/wrong items.
For hassle-free refunds:
- Cancel orders before shipment
- Use PayPal for faster withdrawal processing
- Document all product issues