ACBuy: How to Track Your Order's Journey from China to Your Door
Wondering where your ACBuy purchase is? Our integrated tracking system provides real-time updates from our warehouse to your doorstep. Here’s your simple guide to staying informed every step of the way.
1. Accessing Your Tracking Information
Once your order is processed and dispatched, ACBuy will send you a confirmation email containing your unique tracking number
Tip:
2. Understanding the Tracking Updates
The tracking timeline uses clear statuses. Here’s what they typically mean:
- Order Processed:
- Dispatched / Picked Up by Courier:
- Departed from Facility / In Transit:
- Arrived at Destination Country:
- Customs Clearance:
- Out for Delivery:
- Delivered:
- Dispatched / Picked Up by Courier:
3. Navigating Customs Checkpoints
Clearing customs is a standard but vital part of international shipping. A status like "Customs Clearance in Progress"
4. Final Mile and Delivery
Once cleared, your parcel is handed to a local postal service or courier (like USPS, Royal Mail, DHL, etc.).
You will see a final "Out for Delivery"
Pro Tracking Tips
Use a Universal Tracker
For detailed movement, copy your tracking number into a universal site like 17TrackAfterShip, which aggregate data from multiple carriers.
Allow for Time Zone Differences
Scan times are logged in local time of the scan facility. A day without an update often means your package is in transit between cities or countries.
Know When to Contact Support
If your tracking shows no movement for over 7-10 business days